Frictionless customer flow begins with QueueBee
With QueueBee advanced queue management system, many industries can streamline their business operations, increase revenue/ profit, deliver remarkable customer experience, and better staff engagement for their businesses.
Trusted by the best in the industry
Over the years, we have helped many businesses in managing their queue system and customer experience. By thoroughly understand your business and industry, we provide solutions ranging from physical or virtual queue token, appointment scheduling, customer feedback, digital signage, centralized branches management, dashboard and reporting analysis, and more. FIND OUT MORE
QueueBee’s innovative technology is trusted by the world’s best brands.
We have grown strength to strength over the years and achieved many innovation milestones throughout the journey.
All in One Queue Management System Solution Provider
QueueBee ensures the product range is designed with the flexibility to adapt your current business environment without the need to change your core management. Yet it can drive the transformation of front-liners for optimization of customer services, contribute to delightful customer experience, presenting a fascinating outcome and true satisfaction for your business.
Allow customers to prebook your service at any time for improved customer waiting experience and better resources management.
Physical ticket issuance upon arrival of customer via interactive kiosk or desktop ticket printer. Physical queue can be combined with virtual queue for better customer waiting experience.
Remote waiting experience for smartphone users – customers will be notified on their queue status via Customer Web Portal, SMS, WhatsApp or Mobile App. It is not necessarily for them to stay in the crowded premise and put up with long, boring waiting period.
Virtual Call Terminal
Web-based Call Terminal allows workstation staff to perform various queueing activities such as Call, Recall, Transfer etc.
Video chat instantly provides a more personal connection with your customer compared to phone and email. As an option to physical consultation, it is especially useful for services such as technical support, health consultation, customer service, and many more.
Understand how customers perceive the quality of their interactions with your business allows continuous improvement of your services. Track and follow up on dissatisfaction feedback via QueueBee Customer Satisfaction Tracking system for immediate service recovery.
Digital Signage and Content Management
Display queue number, on-going promotion, and useful information on digital signage while your customer is waiting in your premise. Content Management allows you to edit / upload the picture or video through our user-friendly Dashboard.
Monitoring Dashboard and Reporting
Obtain instant insights from our user-friendly Dashboard for daily monitoring and service enhancement. Retrieval of reports with intensive statistics for periodic management reviews.
Ready to experience QueueBee’s Exceptional Queue solutions? Our Sales representatives around the world are happy to assist you.
Ready to improve your business’s Queue Intelligence? Our Sales representatives around the world are happy to assist you
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